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Terms and Conditions

By using this website (the “Website”), you agree with our Terms and Conditions and with our Security and Privacy terms (together the “Boticario Website Documents”). The Boticario Website Documents may be modified by us from time to time and the most recent versions will be available on the Website. Any modification is effective immediately upon posting, unless otherwise stated. Your continued use of the Website following the posting of any modification signifies your acceptance thereof. You should periodically visit the Website to review the current Boticario Website Documents.

You may be accessing the Website from a computer or mobile phone device and the Boticario Website Documents will apply to all access to the Website, whether or not you have read the Boticario Website Documents and regardless of the platform used to access the Website. In the event of a violation of any rule or regulation of the Website, we reserve the right to apply all remedies required according to the applicable laws.

You agree to access and use the Website only for lawful purposes. You are solely responsible for the knowledge of and adherence to any and all laws, statutes, rules and regulations pertaining to your use of the Website. By accessing the Website, you agree that you will not:

A. use the Website in a way to give rise to civil liability or encourage others to engage in any conduct which would give rise to civil liability;

B. claim a relationship with or represent any business, association, or other organization with which you are not authorized to claim such a relationship or to represent.

C. use the Website to commit a criminal offense or to encourage others to engage in any conduct which would constitute a criminal offense;

D. use the Website to represent other parties or entities;

E. use the Website to upload any content that contains a software virus, “Trojan Horse” or any other computer code, files, or programs that may alter, damage, or interrupt the functionality of the Website or the hardware or software of any other person who accesses the Website; F. upload, post, email, or otherwise transmit any materials that you do not have a right to transmit under any law or contractual relationship;

G. alter, damage, or delete any content posted on the Website;

H. disrupt the Website or its servers or networks in any way; or


Our website is operated by O BOTICARIO US LLC, registered at 31 Hudson Yards, 11th Floor, New York, NY 10001.

The contents of these pages, including but not limited to all design, text, logos, images, buttons, graphics, trademarks and videos are Copyright of O Boticario US LLC and its affiliates, all rights being reserved. You are not allowed to copy, reproduce, distribute, modify, create any derivative works from the Website, sell, or implement any measure that could have similar consequences of the acts listed above, or otherwise use the material contained herein without our prior written consent. In exceptional circumstances, you may copy the material for personal information only, which shall not be interpreted as a right to use any material contained herein.

Product Information

We do not work with international shipping.

Our products are all tested according to industry standards and applicable regulations and should not represent any risk for your health. All products must be used strictly in accordance with their instructions, customary use, guidelines, and precautions. You are advised to check the ingredients for all the products to avoid potential allergic reactions. We do not provide any medical prescription or medical treatments. The statements made about products or results reported, if any, may not necessarily occur in all individuals.

The products available on our website are for your personal use only. You may not sell any products you purchase or otherwise receive from us – unless official resellers. Regardless of prior notice, we may cancel or reduce the quantity of any order to be filled or products to be provided to you that may result in a violation of these Terms and Conditions, as determined by us in our sole discretion.

If you have any questions about our products, ingredients or need any specific information, please contact us through O Boticário Customer Service Center - United States at the toll free number 1-844-640-1422, Monday – Friday from 9:00a.m. - 5:00p.m. EST, or send an e-mail to

The product images displayed at the website can be modified from its original size in order to facilitate the view and make the experience at our website better.

Customer Support

If you need any support related to the products, the company, logistics or other issues, we have a team waiting to assist you and provide the appropriate information. O Boticário US Customer Service Center is available at the toll-free number 1-844-640-1422, 9:00a.m. – 5:00p.m., Monday – Friday. You can also send us an e-mail on

Content Responsibility

You are responsible for all the content managed on your computer or mobile phone device. You are solely responsible for the content uploaded, transmitted via email or websites, including product ratings, profile information, documents, photographs, videos, comments, text, music and all content of the same nature. O BOTICARIO US LLC will not answer for any issue related to, or in connection with, those matters.

O Boticário does not endorse any content or any opinion, recommendation or advice expressed by you or in connection therewith.

Registering, Transactions and Approvals

We reserve the right to analyze and approve your account information according to our required fields and internal policy. All information provided by you to your login and account will be only accessed by you with your login name and password and by us in case of any required support or information. The Website will make your login approval according to the required fields that must be filled.

All transactions and payments made through this website are performed by O BOTICARIO US LLC and our service providers and we reserve the right to approve or deny payments according to their risk, missing information or in case of any specific requirement from our company. If you have any concerns about payment methods you can contact us at the toll-free number 1-844-640-1422, Monday – Friday from 9:00a.m – 5:00p.m EST, or at the e-mail


You agree to indemnify, defend and hold harmless O Boticário US LLC and its affiliates, directors, officers, employees, agents and representatives, successors and assignees from all costs, losses, liabilities, obligations or damages caused by a) your incorrect use of any information provided in the Website or products provided by us; b) your violation of the Boticario Website Documents or any information already provided by this website or through the Boticário Customer Service Center; c) Your incorrect management of your content as mentioned in the section Content Responsibility and d) your violation of any applicable law.

Governing Law and Jurisdiction

The Boticario Website Documents shall be governed by and construed in accordance with the laws of the State of New York. For purposes of any proceeding involving the Boticario Website Documents, the matter shall be subject to the nonexclusive jurisdiction of the courts of the State of New York; and the parties involved shall not to raise any objection to or defense based upon the venue of any such court or based upon forum non-conveniens. No action or other proceedings with respect to the Boticario Website Documents shall be brought in any other court unless such courts of the State of New York determine that they do not have jurisdiction in the matter.