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O Boticario does not deliver products to Hawaii, Alaska and Porto Rico.

Dispaching of Orders

We work hard to deliver your order within 2-8 business days (2-8 business days based on distance to destination) after shipping. Some orders may be altered within that period, according to your region and time of payment authorization.

It is important to consider in the shipment process that after your credit card approval, the order will be received by the logistics partner who will be in charge of processing the order. After the order is processed it will be ready to ship, and the deliver time starts to count.

You can track your order through our website, logging in to your account and accessing "My Orders" or contacting our Customer Service Center United States by phone at the number 1-844-6401422 through a free call, from Monday to Friday (except holidays) from 10am to 6pm, Brasilia time (BRT), or sending an e-mail to